Hotels: Booking Errors Mean Phish Fans Up A Creek [Daily Press]

Over at Savannah Suites on Mercury Boulevard, the front-desk clerk didn’t mind talking about the mess that she’s trying to untangle.

“We have 103 reservations with 23 rooms available,” Melinda Davis said. “What we’re having to do is send people over to Norfolk or Newport News. Some of them we have been able to book into other hotels but not all of them.”

How did this happen? Because Savannah Suites is an extended-stay hotel, it signs long-term contracts with some guests. The flood of reservation requests that hit when Phish announced its reunion plans in October caught the hotel by surprise, Davis said. The hotel double-booked many rooms.

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